CIO Grey Nester on fostering a tradition of success


Or it might imply saying, ‘Hey, I do know we have now a private relationship, however I’m your chief, and we have now to achieve success right here, and I would like you to know how this motion impacts your success inside Brown & Brown. I don’t wish to inform you tips on how to act, however I can inform you that what you’re doing limits your capacity to attain your objectives and targets.’ However when you don’t spend sufficient time on the individuals aspect of issues and attending to know your group, then you definately don’t know their objectives and targets, so how are you going to assist them attain them? 

That’s what braveness is about for me. However it comes again to one thing quite simple: I’ve already gained the sport. I’ve a spouse who loves me. I’ve a son who loves me. I couldn’t be extra happy with them. I’ve received two superb bulldogs that love me to loss of life. I can get a kiss any night time of the week, even when I’ve completed one thing mistaken or made a mistaken choice. In the end, this doesn’t matter. It’s very, essential, however it doesn’t outline me.

I needed to speak about a few your go-to management expressions. You’ve stated ‘progress over perfection’ is the foundational cornerstone of your success. Why?

I say that as a result of I’ve had the chance to fulfill so many individuals from a community perspective, and lots of people are doubtlessly extra proficient than me, extra gifted than me, and extra clever than me, however they’re afraid to do the subsequent factor. 

I’ve received a enterprise accomplice right here who says, ‘If I can simply do three yards every single day, I get a primary down each time I’m on the sphere.’ Lots of people take into consideration the Hail Mary, however they don’t take into consideration, ‘I’ve received to get a whole lot of first downs to be any good.’

Progress over perfection is one thing that has actually outlined how we ship work. Again earlier than Agile was cool, we had been out sort of going three yards at a time, simply guaranteeing that we received one thing completed each single day as an alternative of spending time in a type of evaluation paralysis and by no means attaining something. In order that’s how I take into consideration progress over perfection. And I believe during the last 4 years, Brown & Brown has been an important instance of that.

You additionally prefer to say, ‘None of us received right here with no community and with out getting knocked down.’ Discuss that expression and the way it helps construct resilience.

After I take into consideration my community and the individuals who assist me every single day, it’s additionally about the truth that I haven’t realized something from being profitable; I’ve solely realized via my failure. It was nice to listen to from Jeff [Drye] and Will [Shupe] on the podcast, and there are 100 extra individuals I might have considered and introduced ahead. What’s impactful to me is the truth that these individuals invested in me and that, via their funding, I’m a greater individual. 

I even have realized, even via mentoring within the Tech LX program, that as I put money into individuals, I can’t ‘out-give’ myself. I be taught extra from the individuals I give to in the present day than they’ve ever realized from me.

However when Jeff talks in regards to the capacity to anticipate and see round corners, all of that comes from the scars that I’ve. It’s really easy to get knocked down two or 3 times and go, ‘I don’t like getting knocked down.’ However you solely be taught from getting knocked down. So, the earlier you get again up, the earlier you have interaction, the earlier you’re capable of re-engage and be tremendous clear with your self — that self-awareness — determines whether or not you make it or not on this world. Studying via your failures and being keen to say what you may do in another way, even when it wasn’t your failure, that’s what’s going to lead you to a better stage of success. As a result of you possibly can solely management the way you settle for one thing that occurs; you possibly can’t management the factor that occurs. 

For extra from Grey Nester and the way his intentional strategy to management is setting him and his groups aside, tune in to the Tech Whisperers podcast.

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