Digital Ang Baos are gaining reputation in Singapore, with DBS/POSB reporting a doubling of shoppers utilizing their digital gifting providers in 2024 in comparison with the earlier yr.
Over 70% of those prospects had been first-time customers of the financial institution’s QR Ang Bao and eGift providers, transferring a complete of SGD 39 million in the course of the Lunar New Yr interval.
For the upcoming Yr of the Snake, DBS/POSB is enhancing its digital gifting choices with a refreshed QR Ang Bao design and personalised eGifts.
Clients can select between a traditional DBS design and a brand new POSB model that includes the Smiley mascot, retaining the acquainted slot-in design that mimics conventional crimson packets.
The QR Ang Bao service additionally features a “click-and-deliver” possibility, permitting prospects to order QR Ang Baos on-line and have them delivered on to their doorstep.
This service gained reputation final yr, with 150,000 QR Ang Baos delivered.
The eGift service now contains an choice to add photographs from customers’ galleries alongside festive greeting stickers, permitting for a extra private contact.
The shift towards digital gifting has additionally contributed to a 7% drop in money withdrawals year-on-year.
Regardless of this, DBS/POSB continues to cater to prospects preferring conventional crimson packets.
Match notes—used notes which were checked for high quality and are appropriate for recirculation— and new notes may be reserved on-line from 7 to 19 January, with prospects capable of choose their most popular denominations and assortment occasions.
Reservation limits are set at SGD 800 for brand spanking new notes and SGD 1,400 for Match notes, with one reservation slot allowed per buyer.
For added comfort, 72 pop-up ATMs throughout 48 areas will dispense Match and new notes from 14 to twenty-eight January.
This yr, the variety of pop-up ATMs offering Match notes has elevated by 50%, supporting the Financial Authority of Singapore’s initiative to scale back the environmental influence of recent notice issuance.
Actual-time queue updates and seating choices at chosen ATM areas will even be out there through a DBS heatmap on the financial institution’s web site.
To higher serve seniors, devoted assortment slots will probably be out there throughout department working hours for individuals who reserve notes on-line, whereas walk-in exchanges for Match and new notes are restricted to prospects aged 60 and above or these with disabilities.
DBS/POSB cardholders can have entry to Lunar New Yr offers, together with reductions on Yu Sheng at Paradise Group and Din Tai Fung, and as much as 25% off festive eating at choose motels.
Calvin Ong, Managing Director and Head of Shopper Banking Group, DBS Singapore, mentioned,
“Our enhanced QR Ang Bao and eGift choices allow personalised gifting with comfort and decreased environmental influence.
It’s heartening to see extra prospects embracing digital gifting annually, and we stay devoted to delivering seamless, accessible gifting options and thrilling promotions to make their Lunar New Yr celebrations much more particular.”
Featured picture credit score: Edited from Freepik
