Regional insurtech Igloo has launched a brand new direct-to-consumer platform, igloo.co.id, in Indonesia.
The igloo.co.id offers info on protection and insurance policies, enabling shoppers to buy bike, automobile, pet, and journey insurance coverage from prime suppliers, together with Zurich, Sompo, SinarMas, and Oona.
The platform provides options reminiscent of Quick Quotes, Purchase-Now-Add Later for doc submission, and claims assist to help customers all through the method.
Since its gentle launch in Might 2023, igloo.co.id has attracted practically 20,000 month-to-month guests, with Igloo incorporating buyer suggestions to refine the platform.
Assist can also be accessible via WhatsApp, telesales, and digital-only channels.
This enlargement builds on Igloo’s expertise with business-to-business-to-consumer and business-to-agent insurance coverage fashions.
The launch is a part of Igloo’s technique to extend insurance coverage penetration in Indonesia, the place protection stays low at simply 2.7%, based on the Monetary Providers Authority.
“igloo.co.id empowers shoppers to discover, study, and choose the insurance coverage merchandise that greatest swimsuit their wants. By doing so, we’re in a position to deal with the essential challenges of accessibility and knowledge transparency which have historically hindered insurance coverage adoption within the nation.
All through the gentle launch interval, we found that clients valued simple buy processes and dependable customer support and we’ve integrated these insights to create a platform we’re pleased with.”
stated Raunak Mehta, CEO of Igloo.
Featured picture credit score: Edited from Freepik
