United Airways needs workers to cease checking their telephones mid-flight.
In an inside memo first seen by Stay and Let’s Fly, the airline reminded workers that utilizing private digital gadgets onboard is “not permitted” in order that cabin crew and flight attendants give passengers “seen and attentive service” throughout flights.
“Prospects look to flight attendants for excellent service. How comfy would you be asking somebody for assist in the event that they have been engrossed of their cellular phone? What impression would that provide you with,” the memo reportedly learn. “Even in public, you must all the time stay approachable in uniform and show courtesy to prospects and different workers.”
United claims within the memo that a number of issues of safety, together with “lacking an onboard safety incident” and “inflicting private harm or harm to a jumpseat associate on touchdown if not correctly braced” may happen when workers have their telephones out.
“Any crewmember present in violation can be topic to efficiency self-discipline as much as and together with termination,” the memo reportedly acknowledged.
The brand new memo comes simply days after the corporate introduced its fourth-quarter earnings for 2023, with income reaching $13.63 billion, a rise of just about 10% from the identical time final 12 months.
“Regardless of unpredictable headwinds, we delivered on our formidable EPS goal that few thought potential — and set new operational data for our prospects,” mentioned United Airways CEO Scott Kirby within the firm’s earnings launch.
United Airways was down simply over 18.3% 12 months over 12 months as of Thursday afternoon.
United Airways didn’t instantly reply to Entrepreneur‘s request for remark.